Applying for one of our homes
please email application to firstname.lastname@example.org
Print off the PDF application form and complete.
We request that rent be tranferred via EFT from your bank account into the Enlighten Property Trust Account, a minimum of 3 days prior to the rent due date. This ensures that the funds transferred have cleared into the trust account by or on your rent due date. You will or have been provided with a ‘reference’ to use for the deposit of your rental amount. If this reference is not used you will run the risk of your funds not being identified and a bank trace fee will be charged to you for us to be able to allocate your rental funds accordingly. If you do not know your ‘reference’ please contact us immediately.
Enlighten Property Trust Account
Consent to Electronic Service of Notices and Other Documents
Consent to electronic service of notices and other documents -Electronic Transactions Act 2000
By confirming your email address and/or accepting this request, you consent to service of any notice or documents required to be given or served in respect of the residential tenancy agreement you are party to, including but not limited to termination notices, notice of intention to sell the premises, notice of access/inspection/entry and notice of a rent increase, by way of email.
You confirm that you are the only person with password access to the email account provided.
You should only consent to electronic service if you check your emails regularly.
If there is more than one tenant on the lease, all tenants should agree on a single email address for electronic service.
This will help ensure co-tenants receive notices and other documents at the same time.
The landlord and tenant/s should keep signed copies of this form for future reference.
Tenants/landlords must notify the other party immediately if their email address changes.
You can withdraw your consent to the electronic service of notices and other documents at any time, by notifying
the other party in writing.
Download a copy of the Consent to electronic services and other documents Form here
Requesting and reporting maintenance
As a tenant it is your responsibility to care for your rental property with diligence and care. This includes reporting ALL maintenance. We encourage you to notify us of any changes in the property and any maintenance that requires urgent and non-urgent repair. Some items may still be under warranty so even if the issue does not bother you or you do not use the item in question, we kindly ask you notify us of the issue.
We request that all maintenance and repairs be put in writing. This is to ensure that there is no misinterpretation of the issue for repair and also to provide a history of works and repairs. If the maintenance or repair is urgent please call as soon as possible and we will follow up our phone conversation in writing. As this is urgent we do not wish the unfortunate incident of the repair being lost in cyber-space.
What is an urgent or emergency repair?
As per the Residential Tenancy Lease:
A burst water service
An appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted
A blocked or broken lavatory system
A serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
A failure or breakdown of the gas, electricity or water supply to the premises
A failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering, any fault or damage that causes the premises to be unsafe or insecure
With any of the above issues we ask that you contact us as soon as possible on 0416 290 978.
Electrical - RF Electrical - Dane Shackle 0432 962 240
Plumbing - Harvest Plumbing - John Savage 0418 478 769
SES Emergency 13 25 00
Locksmith - Ali Baba - Andy 0414 552 600
Vacating the property
As all circumstances are different for each lease and tenancy, we request that you refer to your Residential Tenancy Lease for assistance in the required amount of time needed to be provided to vacate the property. You can download a PDF of the general NSW Residential Tenancy Lease here. You may also contact us for clarification if you wish.
It is a requirement that this notice be given in writing. If you have not had a reply from our office within 24 hours, it is important that you contact us.
Once we have received your notification to vacate, you will receive our confirmation letter and checklist for vacating.
At the start of your tenancy you were provided with and you completed an Ingoing Condition Report. The property is to be handed back to Enlighten Property in the same condition in which you received the property. Please contact us if you have any questions regarding this.